Backup and recovery
Backing up means keeping a copy of your files somewhere other than the computer they live on. We set it up so you never have to remember.
Backup and recovery services
- Automatic backup to an external drive
- Online backup with continuous protection
- Recovery from failed hard drives and SSDs
- Photo and document recovery from damaged laptops
- Drive replacement with Windows and programs reinstalled
- Transferring data to a new computer
Backup options, plainly
An external hard drive is the workhorse: large capacity, one-time cost, and a quick copy of everything. Online backup keeps a continuous copy off-site for a monthly fee, so a fire or theft does not take the backup with the computer. Flash drives are fine for a handful of files. We recommend the combination that fits how much you have and how often it changes, then automate it.
Recovery
If a drive fails, recovery usually means replacing it, reinstalling Windows and your programs, and moving your data back from the backup. If there is no backup, we attempt recovery from the failed drive itself. That can take hours and is not always possible, which is why it is one of the few things we charge for even when it does not succeed.
Walk in, call, or request a repair
No appointment needed. We will look at your device and give you an honest quote before any work starts.