Diagnostics & evaluation – free of charge if we repair your system – it is simply included in the repair cost.
We will have to charge you however, if we spend significant time and effort diagnosing your system and you decide against the repair or repair is not possible. We are running a business after all and our engineers have to be compensated for their time. Two most typical examples are: data recovery attempts which can take several hours and diagnosing (failed) notebook motherboard which involves disassembling the notebook and series of tests. $25 to $50 depending on the amount of time invested into troubleshooting.