House calls
If remote support cannot solve it and bringing the computer in is a burden, we come to you.
When an on-site visit makes sense
- Network and no-connectivity problems
- Several computers or a small office
- Desktops that are awkward to move
- Printer, Wi-Fi and smart home setup
- You would rather not carry it in
Pick-up and delivery
For longer jobs such as a Windows reinstall, an on-site visit is not the best use of your money. We pick the computer up, do the work in our shop and return it the next day.
Initial diagnosis
Diagnosis is free when we go on to do the repair. If you decide against the repair or it is not possible, a small charge covers the time, typically in data recovery attempts or motherboard diagnosis that requires taking the machine apart.
Walk in, call, or request a repair
No appointment needed. We will look at your device and give you an honest quote before any work starts.